All Standard orders are processed and shipped within 24-48 hours ( Monday-Friday ) excluding holidays.

You will receive tracking information once shipped via email.

Shipping time is based on business days, including expedited shipping.

Exchange Shipping Policy

Customers are responsible for all return shipping costs. This includes fees associated with packaging, postage, and any additional services required for the return. Once the item is received and inspected, any eligible refunds or exchanges will be processed according to our standard return policy. We recommend using a trackable shipping method to ensure the safe return of the item. Failure to cover return shipping costs may result in delays in processing refunds or exchanges. For further details, please refer to our complete return policy."

Shipping & Duties Policy

Shipping with DHL Express

All orders are shipped with DHL Express for fast and secure delivery. Once your order has been dispatched, you will receive a tracking number via email.

Duties, Taxes & Customs Fees

International shipments may be subject to customs duties, taxes, and fees as determined by the destination country’s customs authority. These charges are not included in the product price or shipping fee displayed at checkout.

• Import Duties & Taxes: Customers are responsible for paying any applicable import duties, VAT/GST, or customs fees upon delivery.

• DHL Processing Fees: In some cases, DHL may advance payment of duties/taxes to customs on your behalf. DHL then charges a small disbursement/processing fee, which will also be collected at delivery.

• Local Regulations: Duties and tax amounts vary by country. We recommend checking with your local customs office for an estimate before ordering.

Responsibility

By placing an order, you agree that:

• Any unpaid duties, taxes, or fees are your responsibility as the recipient.

• If you refuse to pay customs charges and the package is returned, shipping costs and any return fees will be deducted from your refund.