We do not accept exchanges except for the following reasons:

• Customer(s) who wish to exchange for a different color, size or style.
  

We have a 48 hour exchange policy, which means you have 48 hours after receiving your item to request an exchange.

To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a exchange, you can contact us at info@cherinesboutique.com.

We will notify you of the exchange information once your return is accepted.

You can always contact us for any exchange question at info@cherinesboutique.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept exchanges/refunds on sale items or gift cards.

Any accessories bought are final, no refund or exchange.

Anything that is under clearance is final, no refund or exchange.

 

Buy One Get One (BOGO) Offer Policy

All items purchased as part of a Buy One Get One (BOGO) promotion are final sale. This means they cannot be refunded, exchanged, or returned for any reason.

Please review your order carefully before completing your purchase. By participating in a BOGO promotion, you agree to these terms.